Integrity Management & Non-Compliance Reporting

Beschwerde­management­system für den ÖPNV

Advanced Integrity Management

Der Beschwerde­management Prozess im Überblick

Key Features

  • Advanced risk management: Integrity risks and mitigation actions tracking

  • AI based event handling: Identification, classification and recording of anomalies and events in the production system

  • Prediction of accumulated corrosion risks, using auto-calibrated multiphase models

  • Early identification of unknown trends in the production system, and early alarms

  • Sensors and system anomalies identification

  • Easy to configure visualization and open API for integration with third-party systems

  • On premise, private or public cloud deployment options

  • system authorization: head office, branch office, department, service provider, customer,  subroles (user, administrator)

  • Individual assignment of rights

  • Local and global address books

  • Search functionality

  • Protocol and history

  • Ticket Forwarding

  • Automatic Ticket Forwarding

  • to-do list

  • Reminder function

  • E-mail notifications

  • Monitoring of the processing and the processing duration and quality

  • Deadline management

  • Statistics: freely selectable categories, time periods, comparison possibilities, graphic conversion, crosstabs

  • Templates Management

  • Rich Editor (HTML format)

  • Knowlege Management
  • Interfaces: Excel, XML, Web services

  • Multi-client capability

  • Windows and Linux servers